All of this information was in your arrival instructions which were emailed to you on January 14th, but here it is again if you need it:
Airport Pick-Up Times – January 30th only!
NYU Berlin staff will be by the arrival & departure information board in Terminal A of Tegel airport from 8:00 AM until 12:30 PM to meet you and guide you to the bus shuttle. The staff members will be clearly identifiable as part of the NYU community.
If you arrive after that time, you are responsible for your own transportation to the student housing.
About the Tegel Airport:
Tegel Airport is small and easily navigable. When you arrive at the airport you will go through immigration and then to the baggage claim, after which you will be directed to customs and the exit. Currency exchange and ATMs are available once you exit, in the main terminal. Just outside the main customs exit doors is the building exit for ground transportation where taxis and buses are available.
If you are arriving outside of the designated pick-up time and have to get to the residence on your own, the easiest way to travel is via taxi. This will cost about 25 – 30 Euros. Taxis at the airport are regulated and safe. Do NOT go to the NYU Academic Center – take a taxi to the NYU Housing address listed in the attached document.
If you have missing luggage, complete the paperwork before you exit the customs area. Keep a copy of this paperwork and bring it with you to check-in. We will assist you with tracking. You should put the address of your residence and the emergency phone number listed on this sheet as the contact.
If something happens to your travel schedule:
– Email us your new flight details at Linn.Friedrichs@nyu.edu.
– Call us at +49 162 2155 979 between the hours of 7:00 am – 9:00 pm on January 30th only. Remember, the airline is going to be your best source of information. They will not give us or your family your information, so you have to speak with them.
Notify your family:
Please contact your family when you arrive – otherwise our staff ends up getting phone calls at all hours from worried parents. Before you leave, remind your family not to expect a phone call as quickly as if you were coming alone as a tourist. Make plans beforehand as to whether you will call or email your family and then make sure YOU do it. Remember, we will NOT give out any information beyond if you have arrived. NO EXCEPTIONS.
If you have any questions or concerns, please contact Linn at NYU Berlin directly at email@example.com .